and don't even think of giving them an ice cream ....
Friday, 10 September 2010
Thursday, 9 September 2010
Wednesday, 8 September 2010
Tuesday, 7 September 2010
Monday, 6 September 2010
Sunday, 5 September 2010
KC ... Komplete Cr*p
KC HQ on Carr Lane, note the distinctive cream telephone booths.
You really don't have to read the following.
Woke up today to find my speed was 15% of yesterday's, phoned up customer support and they said there might be a fault on the line. They'd send an engineer out to check but , get this, if there wasn't a fault I would have to pay them £70+!!! I will not distress you with the strength of my response to this. Anyhow after more hmming and twiddling by the KC guy someone will come and install a "new plate"(??) for no charge and make sure my connection is actually up to the job; this after all is what I'm paying them for, so they get no thanks for that. Even then this guy left me with no connection speed up or down; so yet another call just get any connection at all.
Every other town and city in the UK has a choice of phone and internet provider but not Hull. BT and the rest won't enter the Hull market apparently because it's too small. So we're stuck with this colossus; no use complaining to the regulator OFCOM recently gave KC a clean bill of health (I'm not saying palms were crossed with silver but it wouldn't exactly be a shock).Yes it's got cream phone boxes but its a very sour cream.
A chap from TimeOut magazine said Hull was the nicest city he'd visited; he wouldn't say that if he had to deal with KC.
I feel better for that .... normal service will resume tomorrow; KC permitting.
Saturday, 4 September 2010
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