Sunday, 26 May 2019

Fill Your Boots

The news earlier this year that the town centre was to lose a pair of Boots1 (here on Prospect Street and later on Whitefriargate, yes poor old Whitefriargate is to lose yet another store!) was tempered somewhat by the announcement that a brand new, size 16, mega Boots was to arrive in St Stephens. The new store duly opened a few days ago with "huge queues" (who queues for the opening of a new chemists shop? Do they pay them like opera claqueuers to wait from dawn with bated breath for the doors to open? Do they put off buying their Germaloids until the big day? Just what is it that makes these people tick?). So ... anyway, in this town,  the score is two lost and one found ...

1 Boots, or Boots Alliance, formerly a large and well liked UK pharmacy and retail company bought by Swiss private equity and later sold to Walgreens of the USA. Now just another retailer with too many stores and not enough customers. And, after some atrociously poor customer service, at another Boots, I never go in this place ... I'm sure they miss me.

1 comment:

  1. Sometimes bad customer service poisons you against the one location. Other times the whole chain earns that wrath for the acts of one store.